By December, it plans to conduct at least four pilot AI implementations in banking, healthcare, utilities and telecommunications companies, with an average value of USD 1.6 million per customer.
“Companies around the world are implementing AI and data analytics technologies to lower costs, improve efficiency, and increase sales and customer satisfaction. We are delighted to be working with SentiOne and hope that this collaboration will accelerate the commercial deployment of artificial intelligence and related tools in companies across the region to help them rapidly grow and make optimal use of the digital space, “said Seed Group CEO Hisham Al Gurg.
As part of the agreement, Seed Group will support SentiOne in reaching the right audience, finding new leads, accessing key decision makers in state-owned companies and the private sector, and effectively promoting AI technologies and services in the region. So far, the fund has invested in 42 startups from around the world, and SentiOne is the first Polish company invited to cooperate, it said.
“In the next 3 years, we expect to exceed USD 5 million in annual revenues from the MENA region. It is estimated that by 2025, 85% of customer service in the Middle East will be taken over by bots – and we will have our share in this, ”summarized Kamil Bargiel, CEO and founder of SentiOne.
Seed Group is an investment fund founded in 2004. It is owned by Sheikh Saeed bin Ahmed Al Maktoum, founder of Emirates airlines and head of Dubai World, and supports companies in the innovation and new technology sector looking to expand their operations in the UAE and the MENA region, ie the Middle East and North Africa.
SentiOne is a Polish startup that monitors the Internet and social media and automates customer service using artificial intelligence.